Super Baji Privacy Policy

01 Introduction

Super Baji ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform at super-baji.one. This Privacy Policy explains how Super Baji collects, uses, stores, and protects your personal information when you register an account, make deposits, play games, or interact with our support team.

By registering on Super Baji and using our services, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or continue using the Super Baji platform.

This policy applies to all personal data collected through the Super Baji website, mobile application, and any other digital touchpoints operated by Super Baji. It does not apply to third-party websites or services that may be linked from our platform — those services have their own privacy policies which you should review separately.

02 Data We Collect

Super Baji collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties such as payment processors and identity verification services. Below is a summary of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

03 How We Use Your Data

Super Baji uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is how we use the data we hold about you:

• Account Management: To create and manage your Super Baji account, verify your identity, and maintain accurate records of your account activity.
• Payment Processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain records of all financial transactions on your account.
• Platform Security: To detect and prevent fraud, money laundering, account takeovers, and other prohibited activities on the Super Baji platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact our support team.
• Legal Compliance: To comply with our licensing obligations, anti-money laundering regulations, and any other legal requirements applicable to Super Baji's operations.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling and to apply responsible gaming tools where appropriate.
• Platform Improvement: To analyse usage patterns and improve the Super Baji platform, fix bugs, and develop new features that better serve our players.
• Marketing Communications: To send you promotional offers and updates about Super Baji — but only if you have opted in to receive them. You can opt out at any time.

04 Legal Basis for Processing

Super Baji processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contractual Necessity: Processing your data is necessary to fulfil our contract with you — i.e., to operate your account, process payments, and provide gaming services.
• Legal Obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and licensing compliance purposes.
• Legitimate Interests: We process some data based on our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing and Disclosure

Super Baji does not sell your personal data to third parties. We may share your data with trusted third parties only where necessary and only for the purposes described in this policy. The categories of third parties we may share data with include:

• Payment Processors: bKash, Nagad, and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity Verification Providers: We use third-party KYC services to verify your identity documents. These providers process your verification data under strict confidentiality agreements.
• Game Providers: The third-party game studios whose games are available on Super Baji may receive limited technical data (such as player session tokens) necessary to operate their games. They do not receive your full personal profile.
• IT and Security Providers: Companies that provide hosting, cybersecurity, and platform infrastructure services to Super Baji may have access to data stored on our systems as part of their service delivery.
• Regulatory and Law Enforcement Authorities: We may be required to disclose your data to regulators, law enforcement agencies, or courts if required by law or in response to a valid legal request.

All third parties with whom Super Baji shares personal data are required to handle that data securely and in accordance with applicable data protection laws. We do not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking Technologies

Super Baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our services. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: These are required for the platform to function. They keep you logged in, maintain your session, and enable core features. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics Cookies: These help us understand how players navigate Super Baji — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference Cookies: These remember your settings and preferences, such as your preferred language or display options, so you don't have to set them every time you visit.
• Marketing Cookies: If you have opted in to marketing communications, these cookies help us show you relevant promotions. You can opt out of marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Super Baji platform. For more information about managing cookies, refer to your browser's help documentation.

07 Data Retention

Super Baji retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are:

• Account and Identity Data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
• Transaction Records: Retained for 5 years from the date of each transaction, as required by financial regulations.
• Support Communications: Retained for 2 years from the date of the last communication, unless the matter relates to an ongoing dispute or legal proceeding.
• Technical and Usage Data: Retained for up to 12 months from collection, after which it is anonymised or deleted.
• Marketing Preferences: Retained until you withdraw consent or close your account.

When your data is no longer required for the purposes for which it was collected, Super Baji will securely delete or anonymise it. We do not retain personal data indefinitely.

08 Data Security

Super Baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Role-based access controls that limit staff access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Continuous monitoring of our systems for suspicious activity and potential security threats.

While Super Baji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your Super Baji account and never share your login credentials with anyone.

09 Your Privacy Rights

As a Super Baji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond to all requests within 30 days.

• Right of Access: You can request a copy of the personal data Super Baji holds about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to Erasure: You can request that Super Baji delete your personal data, subject to our legal retention obligations. We cannot delete data we are legally required to retain.
• Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format so you can transfer it to another service.
• Right to Object: You can object to our processing of your data where we rely on legitimate interests as the legal basis, including for direct marketing purposes.
• Right to Withdraw Consent: Where we process your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

We will not charge a fee for handling your data rights requests unless the request is clearly unfounded or excessive. In such cases, we may charge a reasonable administrative fee or decline the request, and we will explain our reasoning.

10 Children's Privacy

Super Baji is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on Super Baji or attempt to use our services.

If Super Baji becomes aware that personal data has been collected from a person under the age of 18, we will immediately close the associated account, delete all personal data collected, and forfeit any balance in the account. If you believe a minor has registered on Super Baji, please contact our support team immediately so we can investigate and take action.

11 Third-Party Services

The Super Baji platform integrates with third-party services including payment processors, game providers, and analytics tools. While we carefully select our third-party partners and require them to meet our data protection standards, Super Baji is not responsible for the privacy practices of third-party services.

When you interact with a third-party service through Super Baji — for example, when completing a bKash payment — you are also subject to that provider's privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with your Super Baji account.

Super Baji does not control how third-party game providers collect or use technical data generated during gameplay. Game providers receive only the minimum data necessary to operate their games and are contractually prohibited from using that data for their own marketing purposes.

12 Changes to This Privacy Policy

Super Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The updated policy will always be available on this page, with the "last updated" date shown at the top. Your continued use of the Super Baji platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you disagree with any changes to this policy, you should stop using the platform and contact our support team to close your account. We will process any outstanding balance in accordance with our standard withdrawal procedures.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Super Baji handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

You can reach us via live chat on the Super Baji platform, or by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days, and to all formal data rights requests within 30 days.

For general questions about the platform, visit our FAQ page. For information about responsible gaming tools and support resources, visit our Responsible Gaming page.